

I also tried contacting them through the “contact us “ feature of the app, that was well over a week ago and surprise surprise surprise.no response. Definitely will not be considering anymore Samsung purchases. The first thing the TV tells you to do is to download this app to setup your tv and the first thing the app does is tell you to upgrade to “Premium” which really means you have to pay for the app to work. They even expect people to pay this fee just to use the app to do the initial setup. I don’t care about any of the other stupid “features” that the “premium” version of this app has, I just wound line to be able to use my phone as a remote but it won’t work unless I pay a monthly fee. This is beyond ridiculous, I honestly can’t believe anyone would actually be willing to pay this fee. I bought a brand new expensive Samsung television but they still want to squeeze more money out of me by charging a monthly fee just to use a remote control app. Pay a monthly fee for a remote app? 🤷♂️

Smart TV App remote control that lets you control your TV
